To return your product, you should mail your product to:
Therapy Products Australia
C/O At Therapy Ltd
PO Box 303040
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you don't receive the refund, please contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
If you wish to exchange an item, best we go through the return and refund process above first and then once you receive your refund, you can place a new order for the item you require.